TERMS AND CONDITIONS
By using our website “capeapeseeds.com” and purchasing products or services on it, you agree to abide by the following terms and conditions.
You must be 18 or over to view and purchase goods from this website.
We may change or withdraw any part of capeapeseeds.com at any time without notice.
Cape Ape Seeds may also terminate this agreement and immediately remove, cancel or suspend access to and use of capeapeseeds.com upon breach of any part of these terms whatsoever.
These terms constitute the full agreement between you and Cape Ape Seed Bank and may only be amended in writing.
By purchasing, you agree that all details you provide to Cape Ape Seeds for the purpose of ordering or purchasing goods or services are correct and that there are sufficient funds to cover the cost of the goods or services ordered.
By browsing and/or purchasing through this website you confirm that you are not a law enforcement officer, government agent or informant and you are not in any way entering this site for the purpose of gathering information for the purpose of prosecuting the owners or representatives of Cape Ape Seeds.
Due to the nature of the internet, there may be interruptions to services or website availability due to repairs, maintenance, or the introduction of new services. We will naturally try to minimise these instances and strive to avoid any “down time”.
Cape Ape Seeds and it’s content may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without our express written permission.
In the result of any waiver in respect to our terms we reserve the right to hold all terms relevant in the future.
If you would like help ordering or would like further information on any part of our products or services please contacts us via any of the following methods:
You can purchase any of our products via any of the following methods:
Place an online order on capeapeseeds.com and pay via EFT.
Once your order has been placed and completed online you will be sent an automated e-mail confirmation of your order. This e-mail is generated by the website and does not mean that we can definitely meet your order. It simply confirms that your order and all relevant details were received and are progressing through our system.
View our shipping info page for more details about orders & delivery.
All purchases are non-exchangeable, non-refundable and non-transferable.
Cape Ape Seeds may cancel any order and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time without notice. If an order is cancelled, any payment made for the products will be refunded in full. This does not affect your statutory rights.
Every order is treated as an individual and will be processed as such.
Any defective, damaged or incorrect orders shipped will be replaced or refunded according to our terms and conditions ONLY if we are notified within 24 hours of receiving your order and it is reasonable to do so.
All products and services are subject to availability. Cape Ape Seeds endeavours to keep accurate stock levels however in the event of an item being out of stock it will be deleted from your order or replaced with a similar product. If the item purchased is still required and a similar replacement cannot be found we will retain the order until such time that the item ordered comes back into stock.
PRICING & PAYMENTS
All prices seen on the website are final.
Any pricing errors will result in your order being suspended until which time we can contact you via the methods provided.
In the instance that we cannot contact you, we will render the order cancelled and all payment refunded as per terms and conditions.
All payments are taken in ZAR (SA rand).
Products are only available for delivery within South Africa.
All orders must be paid for in full before any goods will be shipped.
All products are subject to availability and remain the property of Cape Ape Seed Bank until paid for in full.
Cape Ape Seeds does not share any information (personal or financial) with any
No credit card data is stored or kept by us and we do not have access to that information.
Cape Ape Seeds may on occasion require a credit check for orders of a substantial nature or where insufficient details have been provided. This may result in your order being delayed until the checks can be completed.
Cape Ape Seeds accepts direct bank transfers.
Cape Ape Seeds does not accept cheques.
Cape Ape Seeds does not accept PayPal.
Cape Ape Seeds does not accept Credit or Debit Cards.
Please note that all returns for either unwanted or damaged/faulty goods must be confirmed by Cape Ape Seeds by phone, or e-mail.
Any goods sent back without prior consent from Cape Ape Seeds will be sent back at your cost.
All returns are the responsibility of the customer until they reach Cape Ape Seeds.
Products have to be completely unopened and also be in there original packaging & all original seals left intact. If on the receipt the goods are faulty then please contact us within 24 hours of receipt.
FAULTY PRODUCTS / DAMAGED ITEMS
Please make sure that you have clearly read any instructions that may have come with the product, or may be displayed on our website, as products found not to be faulty when they come back to us, will be sent back to you at your cost. Please note that our return policy also applies.
RECEIVING ORDERS (SA)
Goods should be with you within 3 working days. If goods do not arrive within 4 working days, please notify us immediately.
View our shipping info page for more details about orders & delivery.
If you are not satisfied with any of the products delivered, please notify us within 24 hours, and return the goods to us.
Please send products back as they were received (sealed).
We will not replace any products after 3 days.
If the product cannot be replaced we will give you a credit note or a refund. The guarantee is given in accordance with legal requirements. Any additional guarantee statements are contained in the product descriptions.
CUSTOMER DATA PROTECTION
We store and process customer data in accordance with the current legal requirements of the data protection law, the telecommunications laws and the teleservices protection law.
All other products including smoking accessories advertised or sold within this website are expressly intended for ornamental purposes or for use with legal smoking products or other lawful purposes.
Cape Ape Seeds does not condone or encourage the use, supply or production of illegal drugs or controlled substances in any way whatsoever. All videos on this site were filmed using legal smoking mixes.
Cape Ape Seeds does not accept liability for any of the opinions expressed in, or content of product reviews, blogs or other comments, or photographs and the fact that any of the same are displayed on the website does not constitute or imply the endorsement, recommendation, or favouring by Cape Ape Seeds, or any subsidiary, or employee thereof with regard to the content of the product reviews or other customer comments on our website.
- EFT Payments